Comms 9.10.5.0

10011 

SPOCs now receive the correct number of URNs and links in Assigned Application emails. 

10013

The 'Allocate to me' button is now displayed at all times. 

10015

A marked application icon is now available on the dashboard and opens the marked application to-do list. 

10019

The buttons on the FF grid have been relabelled 'Close FF Line' and 'Cancel FF Line'. 

10023

'Duplicate application in progress' text is now always highlighted in red. 

10033

The allocated SPOC name is now shown on the “Assign Application” grid, between the 'Lines' and 'Operation' columns. 

9879

HMRC SPOCs can now export an application for transfer to the cloud system, giving access to Automated Acquisition (AA) functionality for processing requests. 

10040

AA Standardise requests are now processed by the new Acquire service to improve performance and reliability. 

10069

AA Acquire requests are now visible in all AA to-do lists and in the Service Details product grid, with new status tracking (Polling, Awaiting Transfer, Complete). 

7518

HALO 24421

SPOC email addresses can now receive notifications when an applicant requests a consequential subscriber, matching the legacy system. The feature is disabled by default; teams must request to be added to the configuration. Once enabled, emails are sent to the originally allocated SPOC or the SPOC currently allocated to the record, and include the URN and a direct record link but exclude secure or identifying data. 

9493

HALO 45205

The Subject dropdown on the Request Consequential pop-up is now populated with phone numbers from the ingested JSON. 

11078

Line item numbering has been updated across the application grids and system exports. A new database column, DisplaySeq (shown on screen as 'No.'), now handles user-facing row numbering, while the original Seq column remains active in the background to preserve data integrity and sorting. The Service Details grid on the Main page and the AA Jobs grid on the AA Process page remain ordered by Seq but display only the new number at the start of each row; the AA Process grid is ordered by Date Added (descending). 

12016

The Service Type column is now visible in the Master Grid on the Linked Requests page and is consistent across all form types. Column ordering on the Linked Requests page now matches Service Details. 

7309

HALO 38647

Authorisation and Notification documents are now generated and stored automatically, in the same way as the on-premise CycComms system, once the Office Report has been submitted to IPCO. 

11074

ZIP exports now use the Filename column as the basis for all file naming, resolving an issue caused by results returned from AA where Filename differs from Original Filename. 

11268

The AA Process tab grid has been updated to improve data tracking and simplify the interface. Columns added: Line Sequence, Subject, Job ID, Job Type, Status, Date Added, Date Completed, Product Desc and Error Message. The 'View all tasks' and 'Reset' buttons have been removed. 

12757

Service lines with Auto Submit enabled are now submitted automatically through the new Acquire service, using the same submission path as manual submission. The legacy route that marked jobs as 'Ready to Send' for the AA Sender is no longer used. 

7190

The 'Rank' column has been removed from the Access Control grid. 

9367

Athena Help Url is now set to https://www.gsaltd.com/training/cyccomms

10016

Crime Sub-Category dropdowns now populate on the Main tab for existing records. 

9328

HALO 33224, 44734

Adding, removing or updating a covert review user no longer creates a diary entry. 

7205

HALO 41306

Resolved a formatting issue in the Notice / Auth template documents. Line breaks are now passed through correctly rather than running text together on the same line, and currency symbols such as £ are fully supported. Spacing is preserved and the full standard character set now renders correctly. 

7421

HALO 34083

A Supervisor can now be assigned directly to an Indoctrinated Operation. Where the Supervisor Stage is enabled for a silo, users can add a Supervisor (or an approved group, where applicable) as part of operation setup. The assigned Supervisor is carried through automatically to any applications created against that operation. 

8773

HALO 42888

'Awaiting Supervisor' email notifications are no longer sent to locked or deactivated users. Users who are locked in Athena, or who fall outside their account’s valid date range, are now excluded automatically. Active group members continue to receive these emails, routed either through a shared group mailbox or to individuals where no group email exists (configured in the EmailAddress column of the silo’s SUPERS group). 

9451

HALO 44828

Fixed an issue where PreviousApplicationRequestID was missing from the renewal JSON payload, causing IPCO systems to reject or return submissions. The original IPCO ID is now retained and passed across all renewal cycles, including where previous attempts were cancelled or refused, where the original report has expired but the renewal is in date, and where the original authorisation job has been purged under data retention policies. 

10055

HALO 45955

The Subject field in the 'Add Consequential' pop-up now supports up to 500 characters, bringing it into line with the rest of the system and resolving the error previously triggered by text over 100 characters. 

10968

HALO 6818

TO/PO now appears on the 'Approved By AI - AA' to-do list, matching the 'Approved By AI - non AA' list. 

11099

HALO 47917

Fixed an issue where cancelled or failed Authorise jobs defaulted to the incorrect priority level. The correct priority ID is now captured and mapped from the user’s selection, keeping the front end and back end consistent, and priorities are copied correctly from the original Authorise job to the resubmitted job. 

11231

HALO 47970

Service line capacity on the Error page has been increased so that up to 20 lines can be saved at once. The underlying data limit has been raised fivefold (from 100 to 500 characters) and generated report templates now display in full, without data being cut off. 

7324

HALO 34085

Changing the Operation in the Application wizard now removes and re-adds all operation and default group security. 

12398

Documents are no longer selected by default in the document list. Action buttons such as Delete are disabled until documents are explicitly selected, helping to prevent accidental deletion of unintended files.